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Thornton's Luxury hot Chocolate Powder 1.6kg (1.6)

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Do we want our products risk being commoditised? Or do we want to protect the enjoyment of them, which includes the purchasing experience? Shop online for personalised gifts, chocolate hampers and a huge range of milk, white and dark chocolate for delivery by post. Once you scratch beneath the surface, he adds, a lot has changed, especially in the way the product is produced and the quality of the chocolate. Thorntons on the other hand has been struggling with its profitability since the late 1990s. The retailer’s difficulties saw its share price plunge from a high of nearly 300 pence in 1998 to as low as 85 pence at the turn of the century. Bentley-Tanner added that the danger remains that with 100 stores, the Waitrose partnership could “cannibalise” high street sales for Hotel Chocolat.

Thorntons Luxury Hot Chocolate Powder Sachets - 50x21g

We wanted to preserve the brand and how it feels like when you buy from us, and it’s really about commoditization,” he told Retail Gazette. But a chocolate industry source believes “there hasn’t been enough urgency to get non-Thorntons products running through the facility as more retail stores close and volume continues to fall.” Established in 1911, Thorntons was in poor shape long before Ferrero acquired it. Its time as a listed company will be remembered for a string of profit warnings as it struggled to adapt the dilapidated and sprawling estate of almost 400 stores to the modern world. Ferrero understood when it acquired Thorntons that a long-term investment was required, with a strategic plan put in place to secure a sustainable future for the business, a spokeswoman for the group says. Just choose your flavour. Add our flakes of real chocolate to your choice of dairy, plant milk or water. Then press the button and let the patented velvetising process deliver luxurious cloud-like chocolate velvet.With the shops (bar those 23) now reopened, Ferrero says this approach would continue to be its focus and the next conversion will launch before Christmas. The answer may be in creating a small suite of products exclusively for supermarket sale, and to continue to innovate and offer a larger range through the retail model,” she said. That’s why when we first started working with any third parties, we started with John Lewis, and we said we need our own dedicated space, and that we’re not keen on being put on the shelf, no matter how nice it is. We need a dedicated space of our own.” Thorntons closed down its entire UK store estate earlier this year. The individual sachets provide great portion control and allow you to easily take this drink with you. It was really just about two humans talking to each other rather than matters going to litigation,” Thirlwell told Retail Gazette.

Thorntons losses mount, can Ferrero turn the heritage As Thorntons losses mount, can Ferrero turn the heritage

For over a century, Thorntons has specialised in crafting high quality chocolate sweets, toffee, fudge and other confectionery. Waitrose also tends to have more affluent shoppers which are well suited to Hotel Chocolat’s offering,” he said. Indeed, Thorntons has failed to hit PHE reduction targets, with its Classic box containing 54g of sugar per 100g – a long way short of the 20% reduction guideline of 43.7g of sugar per 100g, and even outside the 5% reduction to 51.9g. It was during this time that Hotel Chocolat founder and chief executive Angus Thirlwell decided to go for a hot chocolate with then-Waitrose boss to “defuse” the situation. Especially when he discovered that both retailers had many customers in common. The solution under ex-CEO Jonathan Hart when he was appointed in late 2010, had been to pump out higher volumes of boxed chocolates to supermarkets, convenience stores and petrol forecourts. But it was a disaster.

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Hot chocolate, reimagined by us. Urban engineered by Dualit, embracing Mayan ingenuity. When you’re craving delectably smooth, whipped hot chocolate, make it your daily ritual with the Velvetiser. Milk chocolate contains: cocoa solids 30% minimum, milk solids 20% minimum.Dark chocolate contains: cocoa solids 48% minimum. But a City source says: “It is meaningless to look at the P&L. It is just a subsidiary company within the giant that is Ferrero. They can load in whatever cost they need each year to get the business where it is going – and there will be other financial considerations at play such as tax arrangements.” Suzi Bentley-Tanner, strategy director at creative agency Engine Transformation, argued that Thorntons diluted its positioning as a premium confectioner when it became available on many supermarket shelves, and ultimately became a mass product. As Hotel Chocolat has demonstrated, offers such as a subscription box service, a diverse core product offering such as coffee and alcoholic drinks, and an ethical business model named “Engaged Ethics scheme” have been proving popular with consumers.

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